Complimentary Lifetime Jewellery Care
Jewellery made to last deserves care that lasts with it.
Made to be worn for generations.
Croatian Jewellery pieces are created to be worn, treasured and eventually passed from one generation to the next.
That is why every Croatian Jewellery piece includes complimentary professional polishing for the life of the piece.
Whether your jewellery has been worn for one year or many years, you’re welcome to contact us when it needs a professional refresh.
The complimentary service covers one thing, and covers it properly.
Every Croatian Jewellery piece includes:
Professional polishing of your Croatian Jewellery piece.
Some work goes beyond polishing.
From time to time a piece needs more than a polish. Work of this kind sits outside the complimentary service and may carry a charge — for example:
- Repairs
- Resizing
- Replacement stones
- Replacement chains
- Accidental damage
- Significant restoration
- Rhodium plating
- Replacement components
If your jewellery requires work beyond polishing, our team will assess the piece and discuss any applicable costs with you before work begins.
A simple process, whenever your piece needs a refresh.
- 1 Contact usGet in touch with Croatian Jewellery and provide your proof of purchase.
- 2 Send your jewelleryWe will provide instructions for sending your piece to us.
- 3 Jewellery assessmentOur team will inspect the piece before polishing.
- 4 Professional polishYour piece will be professionally polished and prepared for return.
- 5 Returned to youYour refreshed jewellery is returned ready to be worn again.
Shipping
The customer is responsible for the cost of sending the jewellery back to Croatian Jewellery for polishing.
The value is not only in the gold.It is in what the piece represents.
Your jewellery may carry memories, heritage and family history for decades. We’re here to help you care for it along the way.
Made to be worn.Made to be cared for.Made to be passed down.